October 11th, 2016 by admin
When everyone in the industry is trying to cut costs, some "extra" sales and service offerings get left behind. Consolidating positions, stream-lining processes, and improving efficiency are all among the strategies you'll hear in meetings aimed at staying...
Posted in: Services
November 11th, 2015 by admin
1. Customers love Helium Chat! Helium Chat is a great way to get instant communication with a company. It has become a leading method for online support and has the highest satisfaction rate among customers. When customers speak with a live chat representative,...
August 17th, 2015 by admin
Get the most out of your online chat by being available during the time your web traffic is at it’s busiest. Get a good understanding of when your customers use your website and make sure you are manning that appropriately. For example, your customers...
July 16th, 2015 by admin
Helium Chat is a great option for small businesses. It is very low risk, and requires no long-term commitment, and it's only $10 a month. It allows a relatively small shop or even a small online shop to appear as a much larger organization than they...
Posted in: Services
July 8th, 2015 by admin
Did you know that 79% of online shoppers say that they prefer online chat over calling in to ask questions? Many people find online chat services to also be helpful and prefer the chat because they can multi-task. Helium Chat can provide you with a...
Posted in: Services
May 11th, 2015 by admin
Helium chat is perfect for anyone that has the need to provide customer support on their website in real-time. It is convenient for both the client and the provider. All of the messages sent through helium chat are secure. They are secured by SSL which...
Posted in: Services
March 5th, 2015 by admin
Helium Chat offers a simple chat service that is built in right on your website. Not only is it extremely easy to use, it will also be an easy way for your customers to ask for technical support without having to always call or visit your location. You...
Posted in: Services
February 5th, 2015 by admin
Helium Chat is an easy and convenient way to interact directly with your customers on your site who have questions in real time so that you can maximize your engagement and have live discussions with them! It allows you to increase your web presence so...
Posted in: Services