Helium Chat

Blog

Message Away

September 12th, 2016 by admin

Do you have an urgent question? Is it already after hours? Have no fear! Just shoot us a message instead. Our inquiry form is quick and easy. All you have to do is include your name, email, phone, and question/comment. Don't be shy! We are here as a resource for you to get the most out of Helium...
Read Full Story »

Posted in: Tips,

3 Benefits of Helium Chat

November 11th, 2015 by admin

1. Customers love Helium Chat! Helium Chat is a great way to get instant communication with a company. It has become a leading method for online support and has the highest satisfaction rate among customers. When customers speak with a live chat representative, the experience is quick and simple....
Read Full Story »

Posted in: Services, Tips, Benefits,

Helium Chat Tips

August 17th, 2015 by admin

Get the most out of your online chat by being available during the time your web traffic is at it’s busiest. Get a good understanding of when your customers use your website and make sure you are manning that appropriately. For example, your customers most likely aren’t going to expect 24/7 support;...
Read Full Story »

Posted in: Services, Tips,